Email delivery
Why are incoming replies missing from my workspace?
Check the reply destination first. Sending through a mailbox does not automatically import everything received by that mailbox into Vibeful. The outreach workspace needs incoming reply routing, and the reply must carry enough context to match the conversation. Keep the original provider inbox available while you verify the setup.
How to approach it
- Inspect the Reply-To address on a message you sent.
- Confirm that the receiving domain routes to the application.
- Reply to a controlled test message and verify the complete thread.
If a reply arrives in your regular mailbox but not in Vibeful, the sending connection may be fine while the inbound route is missing. Reconnecting SMTP alone will not fix that route.
Updated September 10, 2026 · By Vibeful Team