Subscriptions and billing
What happens if a subscription payment fails?
Check the billing portal for the invoice and the payment action Stripe requests. Your bank may require authentication, or the payment method may need updating. Vibeful reconciles payment events with the current subscription status and pauses active campaigns when billing becomes inactive. Payment recovery does not automatically restart campaigns that were paused.
How to approach it
- Review the failed invoice and update the payment method if necessary.
- Complete any authentication requested by Stripe.
- Confirm billing is active before deliberately resuming work.
Do not create another subscription to fix a failed renewal. Resolve the existing subscription in the portal so your workspace does not acquire duplicate recurring charges.
Updated September 10, 2026 · By Vibeful Team